Connie MontalboSep 13, 20193 min readIf You Give a Disruptor a Cookie!If you give a disruptor a cookie...they will know their behavior is okay. Next, they will repeat the behavior, and eventually you will be...
Connie MontalboJul 21, 20193 min readNo Free Pass for Disruptive Patients (or Their Families)...There is a lot of disruption that doesn't turn violent, that causes just as much distress on a much more frequent basis!
Connie MontalboJul 4, 20196 min readGot Incivility? "F" It!!!!Ahhh, the 80/20 world – I finally had enough and decided to take the “F-It” approach. FEEL-IT – FIX-IT – FAKE-IT – FIND IT – FREE-IT
