Connie MontalboAug 4, 20225 min readBamboozled I cannot believe that this has happened! As a leader, I focus on ending disruptive behavior. My motto is, "What you permit, you...
Connie MontalboMar 17, 20204 min readCheckbox-Checkbox-Checkbox ...Repeat?Everyone talks about culture. In fact, most of the time we discuss how great our culture is and at the same time we look away from and...
Connie MontalboJul 21, 20193 min readNo Free Pass for Disruptive Patients (or Their Families)...There is a lot of disruption that doesn't turn violent, that causes just as much distress on a much more frequent basis!
Connie MontalboJul 4, 20196 min readGot Incivility? "F" It!!!!Ahhh, the 80/20 world – I finally had enough and decided to take the “F-It” approach. FEEL-IT – FIX-IT – FAKE-IT – FIND IT – FREE-IT
Connie MontalboJun 21, 20194 min readManaging Physician Incivility - 101I once witnessed a physician remove a placenta from a uterus and throw it against an OR wall, SpLaT! My first thought was, “WHY?” ...as in
Connie MontalboMay 21, 20193 min readShe's Really a Good Nurse..."She makes everyone miserable, but she's a good nurse." "I know he can be rude, but he's really good with patients!" "Try to ignore her...
Connie MontalboMay 7, 20193 min readWe Never Know When!!!I couldn’t do my job every day, if at the root, I didn’t have a profound love and respect for nurses! It is why I am so committed to...
Connie MontalboApr 12, 20193 min readGallop SaysGallop repeatedly says nurses are the most trusting and ethical profession! We have had that honor 17 of the 18 years Gallop has...
Connie MontalboMar 25, 20193 min readPopcorn Ain't Free!The smell of popcorn and the loud laughter emanating from L&D was often a frustration for me. While they were eating popcorn and sharing...